Support

Write to hello@visualsandbox.com. If the question is about one generation, include its job id or its share link.

Each generation is charged to the credit on your account. A run that fails is not charged. You add credit on visualsandbox.com, never inside ChatGPT or another assistant.

An assistant you connect can run generations on your account and read your results. To disconnect it, remove Visual Sandbox in the assistant’s settings.